Privacy Policy

Privacy Policy

The EzoneDeal website is owned, operated and maintained by Dhir Trading LTD, and is referred to as the “EzoneDeal Website” throughout this policy.

1. We Respect Your Privacy

At EzoneDeal we know how important it is to protect your personal information. Whether you are shopping with us online or in person, we work to make every customer experience safe and secure. Any personal information you provide is managed in accordance with applicable privacy legislation. At the point of collection you will be informed that your personal information is being collected, the purpose for which it is being collected, and that you have a right of access to that information. Our policy is designed to meet or exceed the requirements of Canadian federal and provincial privacy laws, and we regularly review our practices to maintain a high standard.

2. Personal Information

Personal information typically includes your name, address, phone number and email address. You can always choose not to provide us with personal information; however, if you do, we may not be able to provide the product, service or information you requested. With your consent we may use your personal information to: fulfil requests for products, services or information; provide customer service; administer contests or promotions; offer new products and services; and measure and improve the effectiveness of our website, marketing and offerings.

3. Non-Personal Information

Non-personal information does not identify you as an individual. We may collect and summarize customer information in a format that, for statistical purposes, no longer identifies the individual.

4. Consent to Use of Information

In some cases your consent is implied when we ask you to provide personal information for a stated purpose. In other cases we will ask for your consent to use your personal information to tell you about products or services that may interest you, and you may always opt out. If you have subscribed to a newsletter or mailing list, every email will tell you how to unsubscribe.

5. In-Store & Order Purchases

When you purchase a product or service, you may need to provide contact and payment information so that we can process your request (for example, for delivery, product servicing, warranty coverage or refunds).

6. Contests, Promotions and Surveys

From time to time we may run contests, promotions or surveys. If you participate, you may be asked for contact information and optional survey information. All contests are subject to rules made available with each contest.

7. The EzoneDeal Website

While using our website you may be asked to voluntarily provide certain personal information (such as your name, email, postal address, telephone number or payment information) to complete transactions and access certain features. If you choose not to provide requested information, you may be unable to use certain features or complete transactions. With your consent, we may occasionally send you communications about goods or services we believe will interest you.

8. Information Collected Automatically

Like many websites, we automatically collect limited standard information about your visit, which may include your IP address, the date and time of your request, the referring website, your operating system and browser type and version, the pages you view, and files you download. We do not track individuals or their browsing activities and will not identify users, except as required by law or to protect the security and availability of the service.

9. Cookies

The EzoneDeal Website uses cookies — small pieces of information stored on your device that allow the website to recognize future visits. Cookies enhance convenience, personalize content, and help us respond to your needs. You may decline cookies if your browser permits, but doing so may affect your ability to use certain features or complete transactions.

10. Tracking Information

We may use non-personal information to compile aggregated reports about website demographics, traffic patterns and purchases. These reports are in a format that does not identify individual users. If tracking information is ever linked with personal information you have voluntarily provided, all linked information is treated as personal information under this policy.

11. Links to Other Websites

Our website may contain links to other websites or Internet resources. When you click such a link you are contacting a third party over which we have no control and no responsibility for their collection, use or disclosure of your information.

12. Disclosure of Information

EzoneDeal does not sell your personal information. We may share your information with service providers acting on our behalf as necessary to provide our services (for example, payment processors, warranty providers and delivery services), to verify and validate information, and to address customer-service matters, as permitted or required by law or as authorized by you. We may disclose information to a government institution or other party that has asserted lawful authority, to comply with a subpoena, warrant or court order, or to our legal counsel.

13. How We Protect Your Information

The security of your personal information is a high priority. We maintain appropriate safeguards and current security standards to protect your personal information against unauthorized access, disclosure or misuse. While we cannot take responsibility for theft, misuse or unauthorized disclosure by a third party, we take reasonable precautions to prevent such occurrences.

If you have questions about this Privacy Policy, please contact us through our Contact page.